Visit the UN in Vienna

Frequently Asked Questions

Visitors Entrance to the VIC
@UNIS Vienna
How do I get to the Vienna International Centre?

The Vienna International Centre (VIC) is located in Vienna's Donaustadt area across the Danube, just seven minutes from the city centre by U-Bahn.

The street address is Wagramer Straße 5, 1220 Vienna, Austria, with the Visitors Entrance located right next to the "Kaisermühlen/Vienna International Centre" U-Bahn stop.

We recommend the use of public transportation.

  • By Underground/Subway: 
  • From Vienna city centre (eg Stephansplatz), take the red U1 "U-Bahn" underground/subway line in the direction Leopoldau. Get off at the stop "Kaisermühlen/Vienna International Centre". Exit at the front of the train and proceed to the VIC main entrance (Gate 1) directly next to the station.
  • Plan your journey to "UNO City"
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  • By coach
    Buses may stop in the side street of Wagramer Straße 5.
  • By car
    Limited private car parking is available for a fee at the Austria Centre.
Do I need to bring identification to enter the UN?

All visitors to the United Nations 18 years and older, and unaccompanied children over the age of 12, require a valid government-issued photo identification issued by a Member State or an Observer State of the United Nations to enter the Vienna International Centre. Photo identification must be original (no photographs nor photocopies accepted) and can include a passport, driver's license or national identity card. Children on school tours should bring their school ID card (Schülerausweis).

Is there a security screening?

Yes. Please allow time to pass through the security screening before checking in for your tour. 

Are there restrictions on what I can bring on my tour?

You may not bring weapons of any kind (including knives and weapon replicas) into the VIC. Any illegal items found during the security check will be confiscated and reported to the Austrian police. Legal but prohibited items, such as sharp tools or toy weapons, will be returned at the end of the tour.

Please leave large bags and backpacks at home as there is no coat room or luggage storage on-site.

What are the options for purchasing food at the Vienna International Centre?

There are no lunch or dining options available to visitors on guided tours. Snacks, soft drinks and coffee are available from vending machines at the Visitors Centre before and after tours.

When are guided tours offered?

Guided tours for individuals and groups are offered at various times on weekdays.

How can I purchase a ticket?

Please purchase your tickets online to secure your booking. BOOK NOW

What is your ticket/reservation refund policy?

Once tickets have been purchased all sales are final. For groups COVID-19-related exceptions apply.

What if I am late?

Visitors are asked to arrive at least 15 minutes before the scheduled start of the tour. If your group is delayed, please call 0043-1-26060-3328. If you arrive at the Visitors Service Counter after the start time of your tour, we may not be able to honour your reservation. 

In which languages are tours available?

Groups can request tours in more than a dozen languages . In the unlikely event that the language tour requested is not available on the day, the tour will be conducted in English.

Tours for individual visitors and small groups are usually conducted in English or German. Further languages may be possible ad-hoc, depending on the preferences of tour participants and the availability of tour guides.

Is photography permitted?

Yes, photography (personal cameras, camera phones) is permitted but not video or audio recording. Also, depending on the meetings taking place, your Tour Guide might indicate that photography is not permitted in certain areas. Delegates and staff as well as security installations may not be photographed.

Is there a bag check or coat room?

No. All coats and backpacks must be carried while on tour. No luggage storage is available.

Is there an ATM that I can use?

No, there is no possibility to withdraw cash in the Visitors Centre.

Where is the drop off location for buses?

We encourage our visitors to arrive by public transportation, as there is no on-site parking, and drop-off options are very limited. If you arrive by bus, ask your bus driver to stop on the side street at Wagramer Strasse 5.

Are children allowed on tour?

We welcome children of all ages, though tour content is most suitable for children 6 years and older.

Is there a discount for accompanying teachers?

Up to two teachers enter free when accompanying groups of primary and secondary school children. This discount does not apply to the leaders of adult groups or university students.

Can I visit the UN in Vienna on weekends?

No. The Vienna International Centre is closed to visitors on weekends.

Is there a dress code?

Please dress appropriately for the international diplomatic environment of the United Nations. For example, offensive slogans on clothing or highly revealing outfits would not be acceptable.

Can I enter the Vienna International Centre without joining a tour?

No. Visitors must join a tour to enter the Vienna International Centre.

Is the UN open on holidays?

The UN in Vienna is closed to visitors on the official UN Holidays and for two weeks over the end of the year. 

Is the UN in Vienna accessible to people with disabilities?

Yes. The tour route is barrier-free and accessible for everyone. The tour content can be adapted on request for visitors with various disabilities. Please reach out to us in advance of your visit at

Can I take a tour with the NOE Card?

No, at the moment we are not participating in the NOE Card. Regular ticket prices apply. 

Guided Tours and COVID-19

Please follow general hygiene measures to prevent the spread of any infection and kindly do not join a tour if you feel ill. 


Vienna International Centre with flags

Are you curious about what the UN is doing to make a better world?

The Visitors Service offers guided tours of the UN in Vienna Monday-Friday.


About the Visitors Service

UN Vienna tour guides